Home - Adept KM

The Adept KM value proposition for all of our work is simple. We apply theoretical perspectives in information and knowledge management and our business acumen to identify knowledge gaps and to develop (where necessary) practical solutions to meet the organisational needs.

Our methodology also involves developing and maintaining a clear and agreed intent document for a project so as to keep the assignment on track and to avoid 'scope-creep'. Additionally, our assignments are split into manageable components so that we are better able to track progress and so that sign off points are clearly highlighted.

Metrics are considered an essential part of any project so that we can determine the effectiveness of initiatives and get some support for claims of an increased return on investment (ROI). We work with departmental representatives to identify the most appropriate metrics for particular projects.

Adept KM is a SME that operates with a number of outposted personnel; therefore we do not need to factor and pass on costs for significant overheads. This means that when not at a client's offices, Adept KM personnel can undertake research and follow up tasks with minimal cost to the client.

We conduct internal reviews of our Quality Management System to ensure our business systems are business focused, proactive, ensure consistent quality and are risk assessment based. Our Executive Team meets regularly and we encourage regular project status updates.

When it comes to knowledge management in particular -

Adept KM has a history of providing value-added knowledge management services for Government Departments for over fourteen (14) years – we are a stable company with a good reputation
Adept KM personnel have experience in conducting knowledge audits and in developing knowledge management frameworks
Adept KM personnel regularly train others in knowledge management topics
Adept KM personnel have experience in working in the public sector environment at senior levels and therefore appreciate the specific challenges faced
Adept KM personnel are academically qualified in the field (e.g. Masters Knowledge Management)
Adept KM aim encourage knowledge transfer – we do not subscribe to the practice of consulting as a ‘walk in and walk out’ exercise
Adept KM has governance and reporting arrangements in place to ensure quality and timeliness outcomes are achieved
Adept KM mitigates risk and ensures continuity of services by having two professionals engaged in a project at any one time
Adept KM uses methods that have been demonstrably successful in previous engagements